Data protection/privacy

Personal information

This website does not collect personal information unless you provide this information voluntarily (for example, by subscribing to the newsletter, requesting a trial version). Therefore we process your data exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this privacy policy we inform you about the most important aspects of data processing within our website.


If you contact us via the contact form on the website or by e-mail, your data will be stored for six months to process the request and in case of follow-up questions. We will not share this information without your consent.

Trial Request

If you request a trial version via our website, we only store your data during the period of the correspondence and thereafter only in the case of a commission. If you decide against purchasing a license and if the correspondence is finished, we will delete your data immediately.


You have the opportunity to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter. We have concluded a contract with our e-mail marketing service provider CleverReach for the process of order data processing. This ensures that our service provider adheres to the strict requirements of data protection law in all respects when sending the newsletter. The privacy policy of CleverReach can be found here:

You can unsubscribe from the newsletter at any time via the link provided in the newsletter. We will immediately delete your data in connection with the newsletter dispatch.

Forum Lighthouse

If you have registered for our Forum Lighthouse, we will only save your access data for the period of your registration in the forum. If you unsubscribe from Lighthouse, your data will also be deleted.


When you visit this website, information (“cookies”) that allows the website to recognize you during later visits is stored on your computer. This allows the website to be adjusted optimally to your interests. If you do not consent to the storage of cookies on your computer, please deactivate the use of cookies in your browser settings. Please note, however, that if you do this, you may not be able to use the full functionality of this website.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. We have concluded a corresponding contract data processing contract with the provider. The user data is kept for a period of 14 months.

(“Google”). Google Analytics uses “cookies,” which are text files placed on your computer that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the United States. In case of activation of IP anonymization on this website, Google will, however, truncate your IP address beforehand within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing the website operator with other services relating to website and Internet use. The IP address transmitted by your browser within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings in your browser; however, please note that if you do so, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google’s collection and use of data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plug-in available at

We use Google Analytics, including the features of Universal Analytics. Universal Analytics allows us to analyze the activities on our sites across devices (e.g., laptop access and later on a tablet). This is made possible by the pseudonym assignment of a user ID to a user. Such an assignment occurs, for example, when you register for a customer account or register with your customer account. However, no personal data will be forwarded to Google. Although adding additional features to Google Analytics with Universal Analytics, this does not mean that there is a limitation of data protection measures such as IP Masking or the browser add-on.

For further information on terms of use and data protection/privacy, please see or Please note that on this website, all IP addresses are anonymized while tracking by Google analytics in order to protect the privacy of all visitors.

You can opt-out from analytics tracking by clicking on this link: Disallow Google Analytics to track me

Google reCAPTCHA

In order to ensure sufficient data security when submitting forms, in certain cases we use the service reCAPTCHA of the company Google Inc. This is used primarily to distinguish whether the input is made by a natural person or abusive by automated and automated processing. The service includes the sending of the IP address and, if necessary, other data required by Google for the reCAPTCHA service to Google. This is subject to the deviating privacy policies of Google Inc. For more information about the Google Inc. Privacy Policy, please visit or

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to correctly display texts and fonts. To do this, the browser you use must connect to Google’s servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If your browser does not support web fonts, a default font will be used by your computer. For more information about Google Web Fonts, visit fonts / faq and Google’s Privacy Policy:

Google Maps

This site uses the mapping service Google Maps via an API. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored by Google on servers in the United States. The provider of this page has no influence on this data transfer. The use of Google Maps is for the sake of an appealing presentation of our online offers and an easy findability of the places we specify on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. For more information about how to handle user data, please refer to the Google Privacy Policy:


On our website we use HubSpot for our online marketing activities. HubSpot is a software company from the USA with a branch in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500.

This is an integrated software solution with which we cover various aspects of our online marketing. These include mainly reporting (e.g. traffic sources, access, etc. …).

All information we collect is subject to this privacy policy. We use all information collected only to optimize our marketing measures.

The legal basis for the use of Hubspot’s services is Art. 6 I f GDPR – legitimate interest. Our legitimate interest in using this service is to optimize our marketing measures and improve our service quality on the website.

HubSpot is licensed under the terms of the “EU – U.S. Privacy Shield Frameworks ”and is subject to the TRUSTe’s Privacy Seal and the“ U.S. – Swiss Safe Harbor “framework.

More information on HubSpot’s privacy policy.

More information from HubSpot regarding EU data protection regulations 

More information about the cookies used by HubSpot can be found here & here

Social Plugins

This website uses plug-ins/functions of the social networks Facebook, Google+, Youtube, Xing and LinkedIn. For data protection/privacy reasons, these are deactivated by default and must be explicitly activated by you during your use hereof. Before activating these plug-ins, please note the following information regarding the individual providers:


This website uses social plug-ins of the social network, which is operated by Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA. After the plug-in is activated, a direct connection is established between your browser and the Facebook server. When this happens, Facebook is informed that you, with your IP address, have visited our site. If you click on the Facebook “Like” button while you are logged in to your Facebook account, you can link the content of our pages to your Facebook profile. This lets Facebook associate visiting our pages with your user account. Please note that we as the provider of the pages are not notified of the content of the data transmitted or of the use thereof by Facebook. For more information on this, please see the Facebook data protection/privacy statement at If you do not wish Facebook to be able to associate visiting our pages with your Facebook user account, please log out of your Facebook user account.


Our site uses plugins from Google’s YouTube site. The site is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our YouTube-enabled sites, you will be connected to YouTube’s servers. This will inform the Youtube server which of our pages you have visited. If you are logged into your YouTube account, your surfing behavior is directly related to your personal profile. You can log out of your YouTube account. For more information about privacy, please visit


Our website employs components provided by the network LinkedIn. LinkedIn is a service of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time our website receives an access request equipped with a LinkedIn component, the component prompts your browser to download an image of this component from LinkedIn. Through this process, LinkedIn is informed exactly which page of our website is being accessed. By clicking the LinkedIn “recommend button“ while logged into your LinkedIn account, you can link content from our website to your LinkedIn profile. This allows LinkedIn to associate your visit to our site with your LinkedIn account.

We have no control over the data that LinkedIn collects thereby, nor over the extent of the data that LinkedIn collects. Nor do we have any knowledge of the content of data transferred to LinkedIn. Details on data collection by LinkedIn as well as your rights in this regard and your browser setting options may be obtained from the LinkedIn data privacy policy, which may be accessed at:


Our website employs components provided by the network These components are a service of XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Each time our website receives an access request equipped with a XING component, the component prompts your browser to download an image of this component from XING.

To the best of our knowledge, XING does not store any personal information from the user obtained through accessing our website. XING also does not store IP addresses. In addition, no analysis of user activity occurs through the use of cookies in connection with the “XING Share-Button”. Additional information may be found in the data privacy provisions relating to the XING Share-Button, at:


We use multiple plugins from the social media network which is operated by Twitter Inc., Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter“). You will recognize these plugins either by one of the Twitter logos (letter “t” or the bird graphic) or by identification of the plugin with the word “tweet” or “twitter”.

You can find more detailed information on the collection and use of your data by Twitter as well as your corresponding rights and the options you have for protecting your private sphere in the data protection declaration from Twitter here:

You can amend your Twitter data protection settings in your Twitter account settings at

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

You can reach us under the following contact details:

Candera GmbH
Semmelweisstrasse 34
4020 Linz
Phone: + 43-732-90305-0
Fax: + 43-732-90305-100


Candera GmbH accepts no liability for data loss or other technical conditions that may arise as a result of downloading data from this website. Candera GmbH further assumes no liability for the content of websites that are linked to the content.

Privacy ultima modifica: 2017-04-26T14:48:21+02:00 da admin